The RiskTech Journal
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From Permit to Platform—How CTRL WRK Turns Lockout/Tagout into an Autonomous IRM Use Case
A high-risk, paper-bound safety workflow finds new life on the ServiceNow platform—signaling a broader shift toward AI-enabled operational risk intelligence.
What was once a clipboard-bound safety task has now become a signal of something larger: the acceleration of Autonomous Integrated Risk Management (Autonomous IRM) through purpose-built, domain-native micro-apps. On June 2, CTRL WRK—a GenAI-powered “Control of Work” (CoW) application focused on lockout/tagout (LOTO) permitting—launched on the ServiceNow Store. While its function is precise, the implications are far-reaching.
This is more than digitization. It’s the embodiment of a broader market shift: from static compliance toward dynamic, AI-enabled risk management embedded directly into operational workflows.