The Real AI Test: How to Tell a Platform from a Chat Overlay

Most vendors now claim to have “AI platforms,” but many are just chat interfaces placed on top of disconnected systems. The difference is more than marketing. Without the right controls, these overlays can leak data, bypass policies, and mislead buyers into thinking they are getting enterprise-grade AI governance when they are not.

Samantha "Sam" Jones

Samantha “Sam” Jones is the lead research analyst for the IRM Navigator™ series and a core contributor to The RiskTech Journal and The RTJ Bridge. As a digital editorial analyst, she specializes in interpreting vendor strategy, market evolution, and the convergence of technology with enterprise risk practices.

As part of Wheelhouse’s AI-enhanced advisory team, Sam applies advanced analytical tooling and editorial synthesis to help decode the structural changes shaping the risk management landscape.

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