ServiceNow announced AI Experience, a conversational interface that sits across Now Platform workflows. The company describes five elements: AI Lens for screen-aware actions, AI Voice Agents, AI Web Agents, AI Data Explorer, and an AI-governance layer via AI Control Tower. ServiceNow says AI Lens is available now. Voice Agents, Web Agents, and Data Explorer are targeted for availability by the end of 2025.
Orion “Ori” Wellington is the lead editor for The RiskTech Journal and The RTJ Bridge, where he helps shape editorial direction, guide strategic narratives, and support media relations across Wheelhouse Advisors. As a digital editorial advisor, Ori synthesizes trends in risk, technology, and governance, drawing from roles modeled on information security, risk analytics, and IT leadership.
Part of Wheelhouse’s AI-augmented research team, Ori works to distill complex signals into actionable intelligence—bridging expertise across domains and elevating the voice of integrated risk thinking.
