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ServiceNow’s Risk Expansion: What the CIMCON Partnership Reveals About the Future of IRM
On the final day of the RSA Conference 2025, ServiceNow unveiled a strategic partnership with CIMCON Software. This announcement may appear modest at first glance, but it has profound implications for the future of integrated risk management.
Integrating CIMCON’s technology into ServiceNow’s IRM platform extends its reach into two complex and under-managed domains: End User Computing (EUC) and AI model risk. Both represent decentralized, often undocumented elements of the modern digital enterprise. Historically, these domains have eluded traditional GRC platforms—falling outside structured risk workflows and beyond the reach of legacy tooling.
With this move, ServiceNow is not simply expanding features. It is expanding the definition of what an IRM platform must be.