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ServiceNow and the Autonomous IRM Era: IRM50 Market Leader Signals a Legacy GRC Extinction
ServiceNow is emerging as a flagship IRM50 Market Leader in the 2025 Integrated Risk Management (IRM) landscape, exemplifying the cross-domain orchestration and AI-native capabilities that define the shift toward Autonomous IRM. This research note draws on the 2025 IRM Navigator™ Viewpoint Report to profile how ServiceNow’s approach – integrating risks across enterprise silos with intelligent automation – is setting the pace in an industry undergoing transformative change . Recent statements by ServiceNow CEO Bill McDermott underscore this seismic shift: he warns that advanced AI platforms will spur an “extinction-level event” for legacy software vendors stuck in siloed, compliance-centric models. This analysis connects those remarks to broader industry signals, arguing that traditional Governance, Risk, and Compliance (GRC) providers face accelerated obsolescence absent urgent innovation.