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If Vendors Are Building Their Own AI Guardrails, Why AreHumans Still Doing the Checking?
Every company in Fortune's account this week of how enterprises are governing AI agents shares one trait the story never names. Cisco built its MyAgent platform on Cisco's own compute, network, security, and observability products. Intuit built security, risk, and fraud tracking into GenOS, the platform behind Intuit's own customer software. Workday's agent system of record and ServiceNow's AI Control Tower govern Workday's and ServiceNow's own agents, and both are sold to customers as products. In each case the party building the agents, the party running them, and the party checking them is the same company. Fortune's John Kell presents this as chief information officers racing to put guardrails around agents. It is also four vendors grading their own homework.
The market's verdict on that arrangement arrived in the same news cycle. A Harris Poll survey found nine in ten organizations deploying autonomous agents and 76 percent hitting critical roadblocks moving them into production. Eighty-seven percent of decision-makers say their teams regularly re-verify the context.